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Helping Families Navigate Life With CAREconnect Webinars​

Helping Families Navigate Life with CAREconnect Webinars

Contributed by Dr Ngiam Xin Ying, CaringSG Webinar Lead

Dear CaringSG members, 

Thank you for joining us on the journey of learning more about being effective caregivers to our special children, no matter their age. We at CAREconnect have had the pleasure of organizing the monthly webinars for the second year running. 

This year, we deep dive into selected topics – instead of a general overview to be covered in the short space of a single webinar, we will cover different aspects of a single subject across 2 consecutive months. We hope that this gives our participants greater insights and deeper knowledge. 

We have an amazing team behind you – Edward, our CAREconnect Lead; Lilian, CAREconnect Co-lead; Chris, our IT and Communications manager; Elysia, our CAREconnect Project Coordinator; and Jeffrey, our Senior Project Executive. We all hope that the content covered in the webinars will help you and your families navigate the different stages of life. 

Do continue to sign up and show up for our webinars – and if you miss the webinar for any reason, know that you can watch the replays when they are made available. 

Have a wonderful 2023! 

Xin Ying 

CaringSG Webinar Lead

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CaringSG’s First i care! Charity Gala Dinner on 25 March 2023

CaringSG’s First i care! Charity Gala Dinner on 25 March 2023

CaringSG held its first i care! Charity Gala Dinner on 25 March 2023, 6:30-9:30 pm, at Carlton Hotel (Bras Basah) to raise funds to continue supporting special needs caregivers.

Generous donations from our Charity Auction enabled CaringSG to meet our gala dinner fundraising target of $250,000. With support from the Toteboard Enhanced Fundraising programme, we aim to raise a total of $500,000 from this i care! Campaign.

South East Asian Philosophy by Mr Yang Tien
Super Awesome Mom by Mdm Lim Keok Bee

In the months leading up to our gala dinner, we held a silent charity auction for six artworks that were kindly donated by three art donors, Mdm Chia Choy Ping, Mr Yang Tien and Mdm Lim Keok Bee. All six artworks had generous bids and we displayed the artworks during the gala dinner for guests to appreciate and meet the artists.

Serenity by Mdm Chia Choy Ping

During the dinner, our Guest-of-Honour, Minister Desmond Lee, announced that our CAREkaki programme and CAREconnect physical events would be scaled up to three more districts – Nanyang, Telok Blangah, and Bukit Batok East, on top of the two areas – Boon Lay and Kampong Glam – that CaringSG had already piloted our programmes in.

CaringSG Board Chair Dr Lim Hong Huay also announced that CaringSG would be launching the STEP ONE programme, a training and support program for new caregivers of young children with developmental needs, in July 2023. Funded by SG Enable, CaringSG aimed to reach 400 caregivers in 1 year. In November’s caregiver month, we would be collaborating with the Agency for Integrated Care, the National Council of Social Service and SG Enable to organise a National CAREcarnival and Conference too.

Other distinguished guests at CaringSG’s i care! Charity Gala Dinner included:

  • Ms Denise Phua, Mayor, Central Singapore District; and MP, Kampong Glam, Jalan Besar GRC
  • Mdm Rahayu Mahzam, Senior Parliamentary Secretary, Ministry of Health & Ministry of Law; and MP, Bukit Batok East, Jurong GRC
  • Ms Rachel Ong, MP , Telok Blangah, West Coast GRC
  • Dr Gerard Ee, Chairman, Charity Council and Agency for Integrated Care
Dr Patrick Ang at his piano recital

Before the dinner started, guests were treated to a piano recital by Dr Patrick Ang Cheng Ho in the gallery.

Very Special Choir performing for guests
Ms Marianne Leong during her solo performance
Ms Fernanda Wee Wei Xuan playing the gu zheng
Lucky draw - top 4 prizes (staycations and dinner buffet vouchers) were generously sponsored by Carlton hotel

While the sumptuous dinner was served to the guests, they were delighted by a choir performance by Very Special Choir, a guitar duet by Dr Stephen Chew Tec Huan and Mr Gerald Ong Hoon Hwa, a vocal solo performance by Ms Marianne Leong Jia Ern, and a Gu Zheng and piano duet by Ms Fernanda Wee Wei Xuan and Mr Mark Sim.

Group photo with CaringSG Board, staff, volunteers and performers

We are deeply grateful towards our Guest-of-Honour Minister Desmond Lee, distinguished guests, generous donors, talented performers, CaringSG Board, staff, volunteers, and supporters who made our charity gala dinner a successful event.

Media coverage of the announcements:
Art Donors:

Mdm Chia Choy Ping is a freelance painter who has been painting as a hobby since she was young. She donated three artworks: Spring Joy, Walking In The Rain, and Serenity.

Mr Yang Tien has a Master of Fine Arts (Academy of Art University, San Francisco). Previously under tutelage of renowned artists, he was one of the early artists that adopted digital media as the medium of choice for his creative works. He donated two artworks: South East Asian Philosophy and Lakeside Lover’s Jazz.

Mdm Lim Keok Bee is a caregiver, special needs art teacher and clay artist. Previously she was a dentist in Singapore. She donated one artwork, a sculpture titled Super Awesome Mom.

Programme Highlights:
  1. Piano recital in gallery by Dr Patrick Ang Cheng Ho, Head of Interventional Cardiology, Gleneagles JPMC Cardiac Centre. Head of Interventional Cardiology, Gleneagles JPMC Cardiac Centre. Dr Ang is currently a consultant cardiologist with Royal Healthcare and visiting consultant at National University Hospital. He has been playing the piano since the age of 6 and he has recorded 3 CDs to date which are available on YouTube.
  2. Choir performance by Very Special Choir: 12 persons with disabilities chaperoned by 12 caregivers performed for the gala dinner guests
  3. Guitar duet by:
    • Dr Stephen Chew Tec Huan, Renal physician, Mount Alvernia Hospital. Guitar was a recent interest and he learnt at Tomas Music School.
    • Mr Gerald Ong Hoon Hwa, Age 70yrs, retired Project Manager for Power Cable Engineering Co. Guitar teacher, Tomas Music School
  • Vocal Solo Performance by Ms Marianne Leong Jia Ern, winner of multiple international awards, including 1st prize for the Golden Classical Music Awards International Competition (2022) and the International Music Competition “Rome” Grand Prize Virtuoso (2021), and also won top prizes in the International music competition “The Art of Art” and “ The Art of Opera” (2021) and the North International music competition (2021). Marianne has Autism and she graduated from Pathlight Secondary school in 2020. She is currently schooling at Nanyang Polytechnic.
  • Mr Bertrand Lee, piano accompaniment. Previously under the tutelage of Albert Tiu in the Yong Siew Toh Conservatory of Music whilst on full scholarship, Bertrand is now an accomplished concert pianist who performed extensively internationally and locally, and is also a music educator at Ms Khor’s Studio.
  • Gu Zheng and Piano duet by:
    • Ms Fernanda Wee Wei Xuan, a graduate of Sichuan Conservatory of Music, majoring in Guzheng performance under the tutelage of Professor Lin Yi. She is also a passionate music educator who hopes to inspire future music makers. Fernanda is a caregiver to a brother with Down Syndrome and Autism.
    • Mr Mark Sim, Senior Piano Teacher. Graduated from Singapore Raffles Music College with a Master of Music (Distinction) awarded by the University of West London. Like Fernanda, he is also a passionate music educator who hopes to inspire future music makers. He has his own private teaching studio, is a Senior Teacher at Sunflower Piano House and is a lecturer at Singapore Raffles Music College.

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i care! Gala Dinner: Minister Desmond Lee’s Speech on 25 March 2023

i care! Gala Dinner: Minister Desmond Lee’s Speech on 25 March 2023

SPEECH BY MR DESMOND LEE, MINISTER FOR NATIONAL DEVELOPMENT, MINISTER-IN-CHARGE OF SOCIAL SERVICES INTEGRATION, MP FOR WEST COAST GRC (BOON LAY), AT CARINGSG I CARE! GALA DINNER ON 25 MARCH 2023, SATURDAY, 9.00PM AT CARLTON HOTEL.

Dr Lim Hong Huay, Chairman of CaringSG
Parliamentary colleagues, Mayor Denise Phua, Senior Parl Sec Ms Rahayu Mahzam and Ms Rachel Ong
Dr Gerard Ee, Chairman of the Charity Council and Agency for Integrated Care
Board members and advisors of CaringSG
Distinguished guests, colleagues,
Ladies and Gentlemen,

1. Good evening.

2. It is a great pleasure to be among partners, volunteers and well-wishers who are passionate about supporting caregivers in our community.

3. Caregivers are the first line of support for their loved ones.

4. They are the unsung heroes – devoting their time, energy and attention towards caring for their loved ones, without asking for anything in return. But often, sacrificing many of their own life goals.

5.The 2018 Quality of Life (QOL) of Caregivers Study conducted by the National Council of Social Service (NCSS) showed that caregivers took pride in caring for their loved ones and understood the importance of their role.

6. Yet even the strongest individuals need support.

7. More than one in two caregivers surveyed in the study reported that they were “burdened” or “barely coping” and almost half were journeying alone in their caregiving responsibilities.

8. Caregivers need a strong support ecosystem to relieve some of their burden, and help them sustain.

9. Over the years, the Government has enhanced our support for our caregivers, with a range of initiatives under the Caregiver Support Action Plan and the White Paper on Women’s Development.

10. We will also provide more help to ease caregiving costs, with an enhanced Home Caregiving Grant in 2023.

11. Strengthening families is a whole-of-society effort.

12. I am encouraged to see strong community support arising from the work of the Alliance for Action (AfA) for Caregivers of Persons with Disabilities, which is spearheaded by NCSS and SG Enable.

13. One of the projects supported by the AfA is Project 3i, CaringSG’s very first initiative, which aims to strengthen community support for caregivers of persons with disabilities and special needs.

14. Project 3i’s programmes – CAREconnect, CAREbuddy and CAREwell – focus on building a community of support around caregivers, and equipping them with caregiving knowledge and skills.

15. I am very glad to learn about the progress of Project 3i since I attended its launch just over a year ago.

16. Let me share a little more about CAREconnect today.

17. CAREconnect aims to make caregiving a less lonely journey:

a. Caregivers are connected to a support group, where they can receive support and care from fellow caregivers.

b. In addition, they pick up caregiving knowledge and skills through physical forums, webinars, and online resources organised and developed by CaringSG.

18. To date, CAREconnect has reached out to 2,800 caregivers through its events and connected 1,200 caregivers to support groups.

19. These numbers show that the efforts are bearing fruit, and the good news is that we have more hands on deck to help grow the network.

20. CAREconnect brings onboard grassroot volunteers and leaders as CAREkakis, training them to give better support and interact with caregivers and families of persons with disabilities and special needs.

21. CAREkakis & CaringSG volunteers also go on home visits, organise inclusive community events, and form workgroups to develop longer term community plans to support vulnerable caregivers.

22. CAREkaki training has been piloted in two areas – Boon Lay and Kampong Glam.

23. Today, I am happy to announce that the CAREkaki programme and CAREconnect physical events will be scaled up to three more districts – Nanyang, Telok Blangah, and Bukit Batok East.

24. These achievements by CaringSG are only possible because everyone here has put in so much commitment and energy.

25. Many of you are also caregivers. My deepest appreciation to all of you who have been involved in sharing your time and expertise to uplift the lives of caregivers in their journey. You embody the SG Cares spirit.

26. We have also been engaging a broad range of Singaporeans as part of the Forward SG exercise, and have heard many speak of their desire to forge an inclusive and caring Singapore. I am glad to see this strong desire to give back.

27. As we continue to refresh our social compact, and in the spirit of the Year of Celebrating Social Service Partners, I look forward to stronger partnerships among all our important stakeholders and volunteers in the years to come.

28. Thank you.

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i care! Gala Dinner: Dr Lim Hong Huay’s Speech on 25 March 2023

i care! Gala Dinner: Dr Lim Hong Huay's Speech on 25 March 2023

SPEECH BY DR LIM HONG HUAY, CHAIRPERSON, CARINGSG LTD AT CARINGSG i care! GALA DINNER ON 25 MARCH 2023, SATURDAY, 8.00PM AT CARLTON HOTEL.

Minister Desmond Lee
Mayor Denise Phua
Parl Sec Ms Rahayu Mahzam
Ms Rachel Ong, Advisor from Telok Blangah
Dr Gerard Ee, Chairman of the Charity Council and Agency for Integrated Care
Board members and advisors of CaringSG
Distinguished guests, colleagues, Ladies and Gentlemen,

Good evening. Thank you for joining us at CaringSG’s “i care!” Charity Gala Dinner. Your presence tonight is an immense encouragement to the team at CaringSG, and I believe to all the caregivers and families of persons with disabilities.

In 2021, CaringSG was born out of the fire of COVID pandemic. Despite the unprecedented challenges we faced, I am deeply grateful that when we caregivers stepped forward, YOU, came behind us.

For the Project 3i pilot programs, the CAREconnect, CAREbuddy and CAREwell, we received strong support from the Temasek Foundation, NCSS, and the Enabling Lives Initiative (ELI) Grant funded by Tote Board, managed by SG Enable. Project 3i is also the key pilot project under the SG Together Alliance for Action for Caregivers of Persons with Disabilities, formed by NCSS and SG Enable.

In addition, we matured as a charitable organization through the support of the Majurity Trust’s Maybank Momentum Grant, the Tan Ean Kiam Foundation, the ONERHT Foundation, Micron Technology, William Blair International and many generous donors and supporters. Many of you are here among us today. We are now an Institution of Public Character.

CaringSG is here today, because you believe in caregivers, you believe in a Singapore who says “i care!” Thank you for caring together with us!

As we exit the pandemic and settle into this new era of Caring Together, I am excited to share that the CaringSG team has lined up amazing new programs this year.

To name a few, we will be scaling up our flagship Project 3i programs to reach more caregivers and better support them. We will also be launching the STEP ONE program in July. This is a training and support program for new caregivers of young children with developmental needs.

It is funded by SG Enable, and we aim to reach 400 caregivers in 1 year. The program will provide caregivers with knowledge and skills about early intervention, so that they are better equipped to help their children develop and grow. This will help more caregivers to be more effective as equal and collaborative partners with the early intervention teams for their children.

In addition, the STEP ONE program will connect caregivers to other caregivers through support group sessions. In addition to STEP ONE, in November’s caregiver month, we will re-start our signature CAREcarnivals again. The first CAREcarnival at Enabling Village was a huge success in 2019 before the pandemic hit us.

This November, we will be collaborating with the Agency for Integrated Care, the National Council of Social Service and SG Enable to organise a National CAREcarnival and Conference. So stay tuned to our CaringSG channels as we will have more exciting news for you!

For now, let me bring you back to tonight’s exciting program! To help us to care for more caregivers and their loved ones, the “i care!” campaign aims to raise $500,000 by 31 March. So tonight, we really need you to be extra extra extra generous.

The CaringSG team has put together a wonderful program for you tonight. I am sure you have enjoyed the piano recital by Dr Patrick Ang in the Auction gallery during the cocktail earlier, and the heartwarming opening performance by our Very Special Choir. Please give Dr Patrick and the VSC families another round of big applause again!

In addition, tonight you will also enjoy a guitar duet, vocal solo, guzheng and piano duet lovingly put together by our CaringSG youth, families, and friends. In between the performances, we will also have lucky draws with big prizes generously sponsored by the Carlton Hotel, so please remember to drop your lucky draw tickets in the box if you have not done so.

There’s also something exciting happening in silence behind the stage! That’s our Silent Art Auction. I am sure you have seen the amazing artworks displayed outside the gallery. If you have not done so, please feel free to pop out to have a good look and put in your bid either through the online bidding form or the hardcopy form available at the auction desk in the gallery.

Each of these specially curated art pieces is the one and only unique piece of its kind. You cannot find them anywhere else and there is no reproduction. They have been generously donated by our artists, whom you can read more about in our Project i care! microsite. Please support and bid generously. Winners will be invited to take pictures with our guest of honor, Minister Desmond Lee and artists at the presentation later.

Last but not least, if this is still not enough to show how big your hearts are for caregivers of special needs children and people with disabilities, please donate through our giving.sg “i care!” campaign page. You can also donate via cheque donation.

Please feel free to scan the QR codes on your table to access the gala dinner microsite, auction, and donation information.

Last but not least, thank you for being part of this “i care!” family. Please enjoy yourselves thoroughly tonight. Let the shows begin!

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Meet Our CAREwell Community Support (CWCS) Programme Staff!

Meet Our CAREwell Community Support (CWCS) Programme Staff!

Pictured (from left): Reynard (CAREwell Triage Coordinator), Shari (CAREwell Keyworker), Xiuhua (CAREwell Keyworker)

This article was written by Shari Tan. 

CAREwell is the professional arm in CaringSG that supports our work with Caregivers. Today, we put faces to this program and hope to answer some of your burning questions!

First up, we have Reynard. He is our Triage Coordinator who is a trained Social Worker. If you are referred to CWCS, you would most likely hear from him first!

Reynard, tell us a little about what you do?

I am usually the first point of contact for the caregivers that are referred to us. The caregivers are generally very forthcoming when I get in touch with them. They will share quite freely.

Sometimes as they share about their family situation, they will feel sad and down so in that moment, my role is really just to listen to them, empathise and try to accurately capture what their needs are at that point in time because often, there would be different competing needs at the same time. I will try to crystallise what these needs are and to prioritize them.

Could you share a memorable experience with us?

One of my memorable experiences was when this caregiver – after she shared about what she was going through – shared that she felt much lighter at the end of a call. She specifically said that she felt 20% lighter! I have never had anyone give an accurate value to how they felt and her response just stuck with me. She felt good to be listened to and commented that it had been quite a while that someone had actually listened to her.


Next up, we have Shari, one of our two Keyworkers in CWCS! Shari’s background is in Speech and Language Therapy and Psychotherapy.

Shari, could you share about what you do and some of the challenges you face as a Keyworker?

Our caregivers are often highly resourceful and may have access to many services and be connected to multiple professionals. However, often these services are uncoordinated and unintegrated resulting in caregivers feeling drained not only emotionally but also financially, and yet unable to see the outcomes they want for their children.

We come in as keyworkers to assess the needs of the Caregiver in relation to the dependent’s and family’s needs and journey alongside with them to meet their personal and family goals. We prioritize the caregiver as we realise that they are the lynchpin in the whole family unit and their well-being is absolutely critical.

One of the challenges is that most caregivers tend to prioritize others in the family. The focus is usually on their child with special needs.  As parents, we naturally want the best for our children and we will pull out all stops for them but often, we neglect ourselves and our spouses.

As keyworkers, we thus try and redirect caregivers back to themselves while crafting out a customised family support plan that integrates social services, healthcare and family life. While this model of care is well established overseas, it is still relatively unknown here in Singapore. This poses a challenge to our work too. We hope in time that the role of keyworkers and caregiver well-being would be better understood and supported.


Last but not least, we have Xiuhua whose professional background is in Nursing.

Xiuhua, could you share with us what you find fulfilling about your role as a Keyworker?

I feel fulfilled that we are able to empower caregivers to advocate for their child’s needs. For example, I had one caregiver who was totally lost as to what to do after her child graduated from special school.

At that time, she was running between polyclinics, different hospitals and struggling to bring her child to all of these appointments which she was recommended to go for. She was exhausted mentally and physically but yet unable to access the right services that would meet her and her child’s needs.

I got to know her, understood her needs and helped to connect her with SG Enable. I modelled to her how she might share her needs with SG enable and other service providers and provided lots of encouragement to her. At some point, she gained enough confidence to take over and begun advocating for her child more effectively! Being able to witness her transformation and being a part of her journey was extremely fulfilling!


As is evident in the sharing above, a caregiver’s challenges are multifaceted and often, a lonely and confusing journey. Navigating the social and healthcare system is complex and what we seek to do in our team is to provide the necessary emotional support and service ordination to our caregivers.

It is truly rewarding when we see our caregivers transforming from struggling and overwhelmed to being empowered and resilient in their caregiving journey. To see a whole family uplifted and thriving is what keeps us going!

About CAREwell

CaringSG’s multidisciplinary team of CAREwell professional staff and volunteers are poised to support caregivers in navigating the complex services to better access care and services via our CAREwell Community Support (CWCS) Programme.

Learn more about CAREwell here.

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No Caregiver Tears Alone – By Frieda Chan​

No Caregiver Tears Alone – By Frieda Chan

CAREbuddy

It was a weekend gathering at my grandparents’ place. Four children were fighting over who got to sit on Grandpa’s tall chair first. They were cousins.

Grandpa’s tall chair had always been their favourite spot. Somehow, they decided to do turn-taking so that everyone got to sit on the chair. The game rule was, they would start with the oldest child.

Pointing to the oldest amongst them, “She must be the youngest since she can’t talk yet”. And so, the oldest cousin was the last to go.

This is a real story. The oldest child was my 5-year-old cousin who is deaf. I was 8 years old. By the side, I spotted my aunty-in-law tearing quietly. That image left an impact on me to support caregivers with special needs dependents.

As a child, I did not know how to comfort Aunty except to play with my cousin. Along the way, I picked up simple sign language from my cousin, joined her at SADeaf events, and brought friends down to watch her perform whenever I could.

When my ex-KKH colleague Dr Lim Hong Huay approached me to help set up CaringSG, it did not take me long to say “Yes”. That image when I was 8 year old was my motivation and inspiration.

The CAREbuddy programme was designed to raise trained caregivers to support fellow caregivers.

My encouragement to all caregivers is to consider having yourselves equipped to serve other caregivers. And if you are in the season to recuperate, reach out for support too. There is no shame in doing so.

Focus on the needful. We are in different life stages at different timepoints. There are seasons to give, to receive, and seasons for both. Pace yourself. Join the Caregiver Volunteer Briefing to check out how you can be equipped to serve.

About Ms Frieda Chan and CAREbuddy Programme

Ms Frieda Chan is CAREbuddy’s Lead and CAREwell’s senior social worker.

The CAREbuddy programme is a supportive service for caregivers with dependents with special needs or disabilities, by trained caregivers (called CAREbuddies). Through regular engagement, the CAREbuddy supports the caregiver to work through personal and family needs and issues in ways that bring about positive changes.

  • Caregivers who would like to sign up to be supported by a CAREbuddy can register here.
  • Caregivers who are keen to volunteer as CAREbuddies can follow our Facebook page to receive updates on the next briefing session.

Featured image from Ms Frieda Chan (centre): Brought friends to support Cousin Lily’s performance at NLB (Dec 2007)

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手牵手, 向前走 Moving Forward Together – By Mr Edward Chan

手牵手, 向前走 Moving Forward Together – By Mr Edward Chan

Mr Edward Chan, (pictured above, forefront) is CaringSG’s Head of Corporate Services and a caregiver of two children with ASD.

This letter to CaringSG members was originally written in Mandarin. We have included the English translation below as well.

2022年刚过,2023年此时已经在高速前进. 回想过去两年所完成的工作,实在太不可思议了.

二〇二〇年十月, 一群特殊看护者在林方辉医生带领下成立了CaringSG (关护之心). 二〇二一年六月, CaringSG 获得了政府认证为慈善机构, 从而可以向公众认捐. 之前CaringSG 的 运营资金全靠种子资助者(seed funders)来支撑. 除此之外, CaringSG也开始了义工训练(CAREbuddy 与CAREkaki)为接下来工作与服务做准备。

在林医生的不屈不挠的努力下, CaringSG 的三个主要看护者服务, CAREconnect, CAREbuddy 和 CAREwell, 终于找到了资助机构. 有了资金, 每个服务的运做也开始加速, 也开始有新的成员加入了工作团队.

CAREconnect 在二〇二二年一月也开始在文礼区每月与基层人员为当地的特殊家庭与看护者主办活动. CAREconnect的目标是联系当地的特殊看护者, 一起来参加CAREconnect的活动, 让大家彼此认识而建立起互助网络. 同时也让看护者认识基层人员以便以后如需要帮助, 不至于茫然无措.

同年六年, 又添加了甘榜格南区. 主办这些活动并非易事, 期间又因为疫情加剧, 主办团队要确保大家遵守防疫条例,尤其有孩子参与的活动要加强消毒措施. 又因为看护者与其特殊孩子年纪大, 不便来参加活动, 团队就上门拜访. 面对许许多多的挑战, 感恩团队不言败的精神, 把这些困难一一克服了.

踏入二〇二三年, CAREconnect 又添加了直落布兰雅与南洋区. 义工训练正在进行中, 也与当地的基层正在筹备接下来的活动.

如果我说工作没压力, 那肯定是骗人的. 在无数崩溃想放弃的夜晚,一觉睡醒, 又在重生.这种前所未有的自愈能力, 是大家的鼓励与支持给我的力量.

我要感谢林方辉医生, Dr David Ang 与CaringSG Board of Directors 对我的信任, 让我全心全意的投入这份工作.

还有与我一起冲锋的CAREconnect 队友, Jeffrey, Elysia, Chris, Diana, Julia, Xin Ying, Ann Toh, Pei Cheng, Esther, Wendy, Rae, Lilian 以及CaringSG 大家庭; 文礼与甘榜格南的基层领袖们Corrine, Shanthi, Ronnie, Hong Kian, Jeanine 等等. 还有基层顾问Minister Desmond Lee 和Mayor Denise Phua.

感谢你们这一路来的鼓励与支持, 我才有信心与勇气走下去. 二〇二三, 展望CaringSG 再上一层楼, 继续为特殊看护者服务.

Even though 2022 has just passed, the pace for 2023 has already picked up quickly. It is amazing to look back on the work that CaringSG has accomplished in the past two years.

In October 2020, a group of special needs caregivers established CaringSG under the leadership and guidance of Dr Lim Hong Huay. During the initial phase, CaringSG’s operations were solely funded by seed funders. CaringSG was subsequently recognised as a registered charity status in June 2021 where we could receive donations from the public. At the same time, CaringSG also started its volunteer training programmes (CAREbuddy and CAREkaki) to prepare for future work and services.

Thanks to Dr Lim’s tireless efforts, CaringSG managed to secure funding from the Enabling Lives Initiatives (ELI) Grant by SG Enable & Tote Board, Temasek Foundation, and National Council of Social Service to jointly sponsor Project 3i (CAREconnect, CAREbuddy, and CAREwell). With the sponsorship from these funders coupled with the recruitment of new staff to manage Project 3i, the operations of each of these services began to take shape and flourish.

Since January 2022, CAREconnect also began collaborating with Boon Lay grassroots to host monthly activities for special needs caregivers and their families living in the constituency. The objective is to reach out to these caregivers, connect them to other caregivers, and form a support network in the process. These gatherings also allow caregivers to get acquainted with the grassroots so that they know where to seek assistance in the event they require any help in the future.

Another constituency, Kampong Glam, was added in June of the same year. As it was during the Covid-19 pandemic, organising monthly activities for the caregivers was no easy task. For example, the organising committee had to ensure that everyone complied strictly with the COVID-19 Safe Management Measures (SMMs) and stepped up disinfecting efforts, especially for those activities which involved children. In addition, as it was inconvenient for some of the elderly caregivers to attend the activities, the team conducted house calls to them personally. Despite the numerous challenges, the team persevered and managed to overcome all of them.

2023 has been a great start so far as CAREconnect has achieved another milestone with the partnership and support from another 2 constituencies – Telok Blangah and Nanyang. We are glad to announce that the volunteer training is currently underway, and we are also in the midst of discussing upcoming events with the respective local grassroots.

To be honest, the work we have done thus far was not stress-free. In fact, I want to confess that the thought of giving up has come across my mind many times. However, when I think of the encouragement and support that I have received from everyone, it spurs me to work even harder despite all the hardships.

As such, I would like to express my heartfelt thanks to Dr Lim Hong Huay, Dr David Ang, and the CaringSG Board of Directors for their trust in me and for allowing me the opportunity to devote myself and contribute my best to this work.

I would also like to thank my CAREconnect team-mates, Elysia, Jeffrey, Chris, Diana, Julia, Xin Ying, Ann Toh, Pei Cheng, Wendy, Rae, Lilian, and the entire CaringSG family, together with Boon Lay and Kampong Glam grassroots leaders such as Corrine, Shanthi, Ronnie, Hong Kian, and Jeanine. Last but not least, I would like to especially thank grassroots advisors, Minister Desmond Lee and Mayor Denise Phua for believing in CaringSG.

Once again, thank you to everyone who has encouraged and supported me in one way or another during this journey. Without you all, I would have lacked the confidence and courage to go on. With a brand new year ahead, I really look forward to taking CaringSG to the next level and continuing to serve the special caregivers community.

From Caregivers, By Caregivers, For Caregivers

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CaringSG Forum on Social Support and Residential Needs

CaringSG Forum on Social Support and Residential Needs

CaringSG held a physical form on social support and residential needs on 20 Aug 2022 at Boon Lay Community Club. Twelve special needs families with three children attended the event.

Caregivers learnt about various forms of social support from Ms Chloe Huang (Deputy Director, Service Coordination and Advice, SG Enable).

Childminding activities were also provided for children who attended. The event was organised by three CAREkakis, two CAREambassadors, and four CaringSG staff and volunteers.

This event was also supported by the Enabling Lives Initiative Grant by SG Enable and Tote Board.

Visit our FB post to see more photos of the event.

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Celebrating Racial Harmony Day 2022 at Boon Lay

Celebrating Racial Harmony Day 2022 at Boon Lay

CaringSG supported Boon Lay Racial Harmony Day 2022 on 30 Jul 2022, held at Boon Lay CC.

Twelve special needs families with fourteen children attended the event and enjoyed trying out various traditional games, snacks such as muah chee and kacang putih, and bouncy castle. Families could post a photo taken at the event on their Facebook with the hashtag #BLRHD2022 to stand a chance to win cash prizes.

Minister Desmond Lee, Adviser to Boon Lay Grassroots Organisations, joined in the festivities together with the families. This event was supported by 3 CAREkakis, 3 CAREambassadors, and 5 CaringSG staff and volunteers.

Visit our FB post to view more photos of the event.

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Survival Tips for Caregivers on Quarantine Order

Survival Tips for Caregivers on Quarantine Order

Survival Tips for Caregivers Serving Quarantine with Special Needs Dependents

Inform and Enquire

  1. Inform the MOH officer serving the Quarantine Order (QO) about your dependent’s special needs or disabilities
  2. Request that you be allowed to serve QO together with your dependent
  3. Request for the name of the QO facility so you can prepare your dependent mentally

Prepare

Share social stories with your dependent. Examples can be found in caring.sg/mohresource

Things To Pack for Quarantine Order – For Special Needs Caregivers and Dependents
  • Daily medication and supplements for 3 weeks
  • Communication devices (e.g. AAC, PECS book + social story)
  • Favourite foods
  • Electronic gadgets, chargers & an extension cord
  • Sensory regulation / calming tools, activities or toys
  • Things to calm yourself down
  • Cleaning & dishwashing liquid, sponge, cloth, wet wipes
  • 2 sets of sports of casual attire (for exercising)
  • Clothes hangers & pegs, laundry detergent & toiletries
quarantine
Helplines for Caregivers Serving Quarantine Order

For Urgent Help

  • MOH Emergency Line: 1800 333 9999 (24 hours)
  • National Care Hotline: 1800 202 6868 (8am to 12am daily)
  • SOS Hotline: 1800 221 4444 (24 hours)

For Non-Urgent Help

  • CaringSG Limited (support for special needs caregivers):
    • Email: contact@caring.sg
    • WhatsApp: 80233150
    • (Monday to Friday 9am to 6pm, excluding public holidays)
  • Caregivers Alliance Singapore (support for caregivers of persons with mental health issues):
    • West Cluster: 97207590 / 97707996
    • Central Cluster: 97298628 / 98267115
    • East Cluster: 97369170
    • (Monday to Friday 9am to 6pm, excluding public holidays)
An A4 printable version of the full infographic is attached below.

To be updated on CaringSG’s latest events and join your preferred caregiver support groups in our CaringSG Alliance Network (CAN), sign up as a CaringSG member and let us know your preference!

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