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CaringSG Member Perks with HIDOC, A Digital Health Platform

CaringSG Member Perks with HIDOC, A Digital Health Platform

Dear CaringSG Members,

CaringSG has partnered with HIDOC to offer easy access and support for caregivers’ healthcare needs.

HIDOC is a digital health platform that facilitates medical consultations between the public and healthcare providers.

CaringSG Member Perks with HIDOC

Virtual Consult and Home Care

  1. Virtual Consult with HIDOC’s GPs at $18 (+ medication as charged) [U.P. $20]
  2. Virtual Consult with HIDOC’s Specialists starting from $80 (+ medication as charged)
  3. Delivery Fee capped at $10
  4. Home Care
  5. $150 for doctor call (+ medication / procedure as charged) [U.P. $170 onwards]
  6. $50 for nurse call (+ medication / procedure as charged) [U.P. $70]

Complimentary for CaringSG members

  1. Assistance on doctor recommendation and pre care support
  2. Arrangement of home care appointment booking
  3. Follow up post care check in call
  4. Unlimited access to HIDOC’s content library
  5. All access to HIDOC’s services including healthcare experts
  6. Once a month hybrid workshop on mental health including coping techniques for you and your family members by HIDOC partner psychologists
  7. Onboarding of your existing doctors and allied healthcare onto HIDOC platform

How to claim your CaringSG member perks with HIDOC

Step 1: Take a screenshot of your CaringSG E-Membership card (see picture example below)

Access www.caring.sg and click on “Login”.

Step 2: Download the HIDOC app on Google Play Store or App Store

Step 3: Follow the user guides below for video consultation, or home-based consultation based on your needs

1. Video Consultation User Guide

  • Tap on the “Partner Privileges” tile under the Select Consult segment and select CaringSG.
  • Click “Next” and select your preferred GP to schedule appointment date and time.
  • Take a screenshot of your CaringSG e-membership card and upload when prompted.
  • Enter the code HD-CARING-0001 under Promotions/Vouchers when checking out.

2. Home-based consultation user guide

  • Tap on the “Partner Privileges”tile under the Select Consult segment and select CaringSG.
  • Schedule appointment with our personnel via intercom by tapping the hand icon at top right hand corner.
  • Our personnel will guide you along to book appointment and purchase the service.
  • Enter the code HD-CARING-0002 under Promotions/Vouchers when checking out.

The high res user guides can be downloaded here.

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