CaringSG Launch: Excerpts from Dr Lim Hong Huay’s Speech

CaringSG Launch: Excerpts from Dr Lim Hong Huay’s Speech

This is an abridged version of Dr Lim Hong Huay’s speech at CaringSG’s virtual launch on 20 Nov 2021.

Good Afternoon. Thank you for joining us at this official launch of CaringSG and Project 3i.

Your presence is great encouragement to the CaringSG team and all the caregivers. The same goes to all the partners and allies who are joining us on Facebook Live today, thank you for your unwavering support!

CaringSG is born in 2020 out of 3 things.

First, the fire of the COVID pandemic.

The circuit breaker last year cut many special needs families off from mainstream services. Many suffered in the isolation. Surprisingly, we saw caregiver groups and the community rallied together to reach out and help each other. When the going gets tough, the tough gets going. Many of the Caregiver groups in CaringSG’s founding community have been around for years. But the pandemic makes us realise one thing, that is, TOGETHER, we can do so much more.

Secondly, CaringSG is here because of the many helping hands in Singapore.

Many of us, including myself, will not be here today, if not for all the special needs services that supported our children and families all these years. Since CaringSG’s inception, we have also received much guidance and support from the Ministry of Social and Family Development, the SG Enable, the National Council of Social Service, our Angel donors, community partners and professional allies. We hope to work with you more closely in future for greater 3P partnership.

Last but not least, CaringSG comes from the hearts of caregivers. Through caregiving, many of us have gained a very strong and big heart. It’s estimated that there are 350,000 special needs caregivers in Singapore and we are a multi-talented community. Many of us can give back in many ways. Hence our logo of a multi-coloured heart with a tick. CaringSG wants to grow more strong and big-hearted caregivers, so that our talents can contribute to building a caring and inclusive Singapore.

So here we are today, CaringSG, by Caregivers, for Caregivers, and for the Community.

Caregivers are very busy people. If we do not have a good plan, we would not have come this far. Project 3i is this good plan we believe in and come this far for.

We want to specially thank our CaringSG’s founding donors, the Toteboard Enabling Lives Initiatives, the Temasek Foundation, the SG Enable, and the National Council of Social Service for jointly funding Project 3i. Thank you for believing in CaringSG and Project 3i.

In the next 2 years, CaringSG will pilot our 3i Caregiver support service model.

3i stands for integrative, individualised and intentional

  • Integrative for social-health integration through a bio-psycho-social and ecological approach
  • Individualised for services that meets the unique needs of caregivers, families and the community
  • Intentional for our focus in synergising with existing services for greater social impact.

The 3i model consists of 3 programs, and they are the CAREconnect, the CAREbuddy and the CAREwell programs. Together, the 3 programs form a continuum of support for caregivers across lifespan.

Notably, the CAREconnect program includes a unique grassroot training and collaboration, called the CAREkaki program. This will be implemented in Boon Lay and Kampong Glam in 2022, followed by another 2 constituencies in 2023.

The CAREbuddy program trains caregivers, whom we call as CAREbuddy, to support another caregiver through peer mentorship.

CAREwell will also collaborate with key community partners to bring more inclusive services to the special needs families. For example, we are collaborating with the Mount Alvernia Outreach Clinic to offer affordable inclusive medical and dental services for caregivers and their children. We will also be piloting Community Circles with the Institute of Policy Studies to improve community support for caregivers.

CaringSG has also borne other early fruits, including the formation of the CAREcottage, a community of home and small businesses started by caregivers for their children, such as Beads by Beads, Crunchy Teeth, Evol Studio, JojoMama, Mustard Tree and Young Star SG.

Assortment of CAREcottage products and sponsored gifts for CaringSG launch guests and special needs families in Boon Lay and Kampong Glam

Lastly, to celebrate our launch, we will bring care and fun to special needs families in Boon Lay and Kampong Glam in the coming weeks.

The CAREkaki will be distributing goodie bags to 60 special needs families, which has gifts from CaringSG’s caregiver sponsors, $30 vouchers from the Singapore Discovery Center, and surgical masks from the Mask Fellows. A special thank you to our sponsors, the Singapore Discovery Center and the Mask Fellows for your generosity, and our Fantastic CAREkakis for your labour of love.

This will certainly not be the last, but the beginning of all good things that will come with CaringSG and Project 3i for caregivers in Singapore.

Other Updates


Survival Tips for Caregivers on Quarantine Order

Survival Tips for Caregivers on Quarantine Order

Survival Tips for Caregivers Serving Quarantine with Special Needs Dependents

Inform and Enquire

  1. Inform the MOH officer serving the Quarantine Order (QO) about your dependent’s special needs or disabilities
  2. Request that you be allowed to serve QO together with your dependent
  3. Request for the name of the QO facility so you can prepare your dependent mentally


Share social stories with your dependent. Examples can be found in

Things To Pack for Quarantine Order – For Special Needs Caregivers and Dependents
  • Daily medication and supplements for 3 weeks
  • Communication devices (e.g. AAC, PECS book + social story)
  • Favourite foods
  • Electronic gadgets, chargers & an extension cord
  • Sensory regulation / calming tools, activities or toys
  • Things to calm yourself down
  • Cleaning & dishwashing liquid, sponge, cloth, wet wipes
  • 2 sets of sports of casual attire (for exercising)
  • Clothes hangers & pegs, laundry detergent & toiletries
Helplines for Caregivers Serving Quarantine Order

For Urgent Help

  • MOH Emergency Line: 1800 333 9999 (24 hours)
  • National Care Hotline: 1800 202 6868 (8am to 12am daily)
  • SOS Hotline: 1800 221 4444 (24 hours)

For Non-Urgent Help

  • CaringSG Limited (support for special needs caregivers):
    • Email:
    • WhatsApp: 80233150
    • (Monday to Friday 9am to 6pm, excluding public holidays)
  • Caregivers Alliance Singapore (support for caregivers of persons with mental health issues):
    • West Cluster: 97207590 / 97707996
    • Central Cluster: 97298628 / 98267115
    • East Cluster: 97369170
    • (Monday to Friday 9am to 6pm, excluding public holidays)
An A4 printable version of the full infographic is attached below.

To be updated on CaringSG’s latest events and join your preferred caregiver support groups in our CaringSG Alliance Network (CAN), sign up as a CaringSG member and let us know your preference!

Other Updates